For most Southeast residents, online shopping and news reading are a regular part of life. But in Angoon, which has no Internet service provider, Web browsing has been less convenient and more expensive, involving a long-distance access number. But that's going to change.

Alaska Airlines was the first domestic carrier to book flights over the Internet and the first carrier in the world to offer home or office check-in, company officials said. But there are still improvements to be made, Steve Jarvis, vice president of e-commerce at Alaska Airlines, told the Juneau Chamber of Commerce on Friday.

The June 30 Empire article, "Alaska Airlines looks to Improve Web Services," made me shudder. Recently, after being put on hold for three days by this airline's partner desk, with an average wait...

...to the public. It will include seven workshops and 30 exhibitors. Workshops include: Free and Subscription-based Web Services for your Small Business, presented by Jeremy Hansen of Hansen Gress; Juneau Marketing Smorgasbord with Rick Wolk...

...audio from virtually every meeting in the Capitol. The audio is archived so that the public can listen anytime. This Web service is drawing a very large audience - 21,678 unique users since the Legislature convened in January. We're also investigating...