...always bad, an office nerd takes them to the extreme. Sure, most of us have a little geek in us, but according to Kerry Patterson, workplace communication expert and author of "Crucial Conversations: Tools for Talking When Stakes are High...

...recruits, we have decided to include a chapter on office kitchen etiquette in our new staff manual." Who, me? Kerry Patterson, co-author of "Crucial Conversations: Tools for Talking When Stakes are High" (McGraw-Hill, $16.95...