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Employee makeover

...always bad, an office nerd takes them to the extreme. Sure, most of us have a little geek in us, but according to Kerry Patterson, workplace communication expert and author of "Crucial Conversations: Tools for Talking When Stakes are High...

http://www.juneauempire.com/stories/061206/cb_20060612001.shtml
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All together now

...recruits, we have decided to include a chapter on office kitchen etiquette in our new staff manual." Who, me? Kerry Patterson, co-author of "Crucial Conversations: Tools for Talking When Stakes are High" (McGraw-Hill, $16.95...

http://www.juneauempire.com/stories/031906/cb_20060319001.shtml
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